Financial Policy

Please review and refer to our financial payment policy in our office before your visit.

Patients without Insurance Benefits

Front Range Orthopedics & Spine requires a $150.00 deposit prior to receiving initial services.  We offer a 30% discount for payment at time of service. If additional services are provided that exceeds the $150.00 deposit, the patient or guarantor is expected to pay the remainder of the visit balance upon check out (see policy for surgeries below).

If prior payment is made and charges do not exceed $150.00, a refund for the difference will be processed.

Patient Portion with Insurance

Insurance Co-Payments, co-insurance and deductibles are expected at the time of service.  These are based on your benefits through your insurance company and confirmation by our benefits department.

A service rendered by our providers does not guarantee payment for these services by your insurance company.  Please refer to your insurance benefit booklet or call the number listed on your insurance card for benefit information.

Surgery

Prepayment of the patient’s portion for surgery is required.  A benefit representative will notify you prior to your scheduled surgery of your financial obligation based on the expected procedure.  If the surgeon determines that there is a need for additional procedures during the surgery, you will receive a statement for the balance.  Payment is expected within 30 days of the statement.

Payment Options

Front Range Orthopedics & Spine accepts cash, checks, Visa, MasterCard, Discover and Care Credit as forms of payment.

Front Range Orthopedics & Spine does not offer in house payment plans.  If you are unable to make payment by cash, check or credit card, payment plans can be arranged through our financial partner, Care Credit.  You may contact them by phone at 1-800-859-9975 or online at www.carecredit.com. 

If any balance remains unpaid, your account will be forwarded to an outside collection agency for failure to pay.  The collection agency may report delinquency of payment to the credit bureau.

Financial Hardship

If there is a financial hardship, please ask to speak to our Benefit Representative before an appointment is made to discuss payment options.

Please direct all billing and financial agreement questions to our billing department at (720) 494-3214.

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Longmont  •  Lafayette  •  Frederick     303-772-1600 
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